SupperBell Admin

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  • How do your gift cards work?

    Our gift cards are electronic. As soon as one is purchased, a unique gift card code is generated. This code will be sent in a message containing gift card instructions to the email address that is ...

  • Where are SupperBell meals prepared?

    Our meals are prepared in our commissary kitchen in Denver, CO.

  • Sometimes the cooking instructions are incorrect - what do I do?

    Cooking instructions may vary based on your microwave or oven. Follow the instructions listed on the product's package, but keep an eye on the meal if your oven tends to run hot. Likewise, if your ...

  • How long does prep take?

    Heating your meals typically takes anywhere from 2-12 minutes, depending on the individual meal and your choice of microwave or oven heating. Cooking times may vary with your particular kitchen app...

  • Do you make special exceptions for deliveries outside of your delivery zone?

    No, at this time we cannot make exceptions for drop-off locations outside of our current delivery zone.

  • Do I need to be home for delivery?

    You do not need to be home during your delivery time. However, keep in mind your meal(s) are not delivered with any cooling mechanisms. You can have your order left on your doorstep or at your buil...

  • I can't change the date and/or time for delivery at checkout. What do I do?

    When you checkout, you might have noticed there are some issues when selecting the correct delivery date/time. This is a known glitch and one we're looking to solve as soon as we can. Here are a fe...

  • How do I cancel an order?

    Cancelling an order is possible, but accommodating order changes on the day of scheduled delivery is challenging after 12pm (when final kitchen prep has begun) and not possible after 3pm (when deli...

  • How will I know if my meal is free of gluten, dairy, nuts, etc.?

    All of our meals are categorized and labeled on our website as Gluten-Free, Dairy-Free, Nut-Free, Paleo, Vegetarian and/or Light 'n Fit to help guide you with your meal choices. You can view our me...

  • Where can I find the ingredients of a meal?

    At this time we do not have a detailed list of our ingredients. Please feel free to email us for a list of ingredients for certain meals.